On 21 March 2025, Heathrow Airport—Europe’s busiest air hub—was forced to shut down due to a major power outage caused by a fire at a nearby electrical substation. This unprecedented event has caused significant disruption to all flight operations, grounding over 1,000 flights and affecting an estimated 200,000 passengers and thousands of cargo shipments.
As a key player in the global supply chain, Heathrow handles over 1.5 million metric tonnes of cargo annually. This closure has caused widespread disruption to freight forwarding operations worldwide, impacting both import and export shipments.
At Global Corporate Logistics (GCL), we understand the critical importance of minimizing disruption for our clients. Our teams are actively rerouting airfreight shipments to alternative terminals and guaranteeing flight slots for urgent shipments through Manchester Airport (MAN) and other major UK contact centres.
A fire broke out at the North Hyde substation, leading to significant power outages at Heathrow. Counter-terrorism police were involved to ensure safety and assess any potential risks associated with the incident.
The fire caused a temporary halt to operations at Heathrow as flights were diverted. The airport took swift action to ensure passengers’ safety and minimize disruption.
In response to the incident, safety protocols were enacted immediately. Emergency services coordinated closely with airport staff to ensure safe evacuation and ongoing safety measures.
The closure commenced shortly after the fire was reported, with a timeline being established for the recovery of operations and the restoration of power.
Travelers are advised to check their flight statuses regularly as operations resume. Airports provide real-time updates on the situation to ensure smooth travel plans.
The recent closure has significantly disrupted airfreight across various sectors. Cargo handling is facing delays, and this impacts the entire supply chain. GCL is actively rerouting shipments through Manchester Airport and other key hubs to maintain service levels. We are committed to ensuring your goods reach their destination on time.
Potential Disruption to Customs Clearance
The recent Heathrow closure poses significant challenges to customs clearance processes. Import and export operations may experience delays, affecting timely deliveries and compliance. GCL’s customs clearance specialists are equipped to minimize interruptions and ensure efficient processing.
“We guarantee exceptional service and minimal delays, even during unforeseen disruptions.”
At GCL, we guarantee the safe delivery of your shipments, even in the face of challenges. Our team works tirelessly to ensure your needs are met and your goods arrive on time, regardless of the circumstances. We pride ourselves on our reliable service and unwavering commitment to excellence.
In light of Heathrow’s closure, we recommend monitoring export and import shipments closely. Check with your carrier for updates on routing options and expected timelines.
To keep track of your rebooked shipments, please visit our website and use your tracking number. This will provide real-time updates on the status of your shipments.
If you have urgent shipments, please reach out to our team directly at contact@logisticsinc.com or call us at +44 123 456 7890 for immediate assistance.
For further information, our customer service is available during normal business hours. Please check our website for updates regarding shipment tracking and customer support.
Make sure to regularly check our official channels for the latest updates on logistics and airport operations to remain informed about any changes that may affect your shipments.
If you have specific questions or need assistance, contact our office directly. Our team is ready to help you navigate through any shipping challenges.
34 Brindley Road, City Park,
Old Trafford, M16 9HQ
Manchester, United Kingdom.